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Privacy Policy

Finsoul Network Bahrain operates the website isoconsultancybahrain.com , providing ISO consultancy, certification support, Halal certification guidance, and related compliance services in the Kingdom of Bahrain.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or use our services. By using this Site, you agree to the terms described below. If you do not agree, please discontinue use of the Site.

1. Information We Collect

1. Information We Collect

a) Information You Provide Directly

When you fill out our Contact Us form, Book an Appointment form, request a quote, or otherwise communicate with us, we may collect:

  • Full name
  • Company/organization name
  • Email address
  • Phone number
  • Business details you share (e.g., industry, ISO standard of interest, project scope)
  • Any other information you voluntarily submit in message fields

b) Information Collected Automatically

When you browse the Site, certain information is collected automatically through cookies and similar technologies, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Approximate geographic location (city/region level)

c) Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, understand how visitors use it, and improve our services. This may include:

  • Essential cookies — required for basic site functionality
  • Analytics cookies — e.g., Google Analytics, used to understand visitor behavior and site performance
  • Advertising cookies — e.g., Google Ads / Google Ad Manager / DoubleClick cookies, if we run remarketing or paid advertising campaigns

Third-party vendors, including Google, may use cookies to serve ads based on a user’s prior visits to this website or other websites. You can learn more about how Google uses data when you use our partners’ sites or apps at: https://policies.google.com/technologies/partner-sites

You can control or disable cookies through your browser settings. Note that disabling cookies may affect Site functionality.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries, quote requests, and appointment bookings
  • Provide ISO consultancy, Halal certification, documentation, audit, and certification support services
  • Coordinate with IAF-accredited certification bodies on your behalf, where instructed
  • Communicate updates, proposals, or service-related information
  • Improve our Site’s content, layout, and user experience
  • Analyze traffic and marketing campaign performance
  • Comply with legal and regulatory obligations
  • Prevent fraud, abuse, or security incidents

We do not sell your personal information to third parties.

3. How We Share Information

We may share information with:

  • Service providers who support our operations (e.g., website hosting, email delivery, CRM/ERP tools, accounting software)
  • Analytics and advertising partners (e.g., Google Analytics, Google Ads) to measure Site performance and ad effectiveness
  • Certification bodies, auditors, or regulatory bodies (e.g., in connection with NHRA, LMRA, or NISA-related certification work), only where necessary and with your knowledge, as part of delivering consultancy services
  • Legal or regulatory authorities, where required by Bahraini law or a valid legal process

All third parties are expected to handle your information securely and only for the purposes for which it was shared.

4. Google Analytics & Advertising Disclosure

This Site may use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors engage with the Site. Google Analytics uses cookies to collect standard internet log information and visitor behavior in an anonymous form.

If we run Google Ads campaigns, we and our vendors, including Google, may use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the Google advertising cookie) together to:

  • Inform, optimize, and serve ads based on someone’s past visits to our Site
  • Report how ad impressions and interactions relate to visits to our Site

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purpose it was collected for (e.g., responding to your inquiry, delivering a consultancy project)
  • Meet legal, accounting, or regulatory requirements

6. Data Storage & Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable law — including Bahrain’s Personal Data Protection Law (PDPL), Legislative Decree No. 30 of 2018 — you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data, subject to legal or contractual limitations
  • Object to or restrict certain processing of your data
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the Personal Data Protection Authority (PDPA) of Bahrain

To exercise any of these rights, contact us using the details in Section 10.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., certification bodies, partner organizations). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

9. Children's Privacy

Our Site and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Contact Us

Finsoul Network Bahrain 📞 +973 3383 2422 📧 info@finsoulnetwork.com 📍 Office 41, Building 2737, Road 3649, Seef, Al Manama, 436, Kingdom of Bahrain

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The “Last Updated” date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. We recommend having it reviewed by a legal professional familiar with Bahrain’s PDPL requirements before publishing.

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